FAQs

I need a website, can you help?

Yes, I can either provide a front-end website design - this is the design of a graphical template for your website, supplied to you in an image format ready to be taken to a web developer to have sliced and coded into a functioning website. Alternatively, I can design and build the entire website

I need a website, can you help?2019-01-12T15:31:57+00:00

Do you provide a printing service?

No, but I can source a suitable printer and liaise with them on your behalf and include a print quote if required. Alternatively I can supply the final artwork to the specifications of the printing firm you prefer to use.

Do you provide a printing service?2019-01-12T15:29:42+00:00

I want some marketing material designed for print, what will you need from me?

When you first enquire about your graphic design project, I ask that you send me as much information on your design requirements as possible. On receipt of your brief, I will get back to you with a quote and timescale for your project. You will need to you supply me with any logos, photos,

I want some marketing material designed for print, what will you need from me?2019-01-12T15:27:12+00:00

How will I receive my artwork?

Your final artwork will be supplied to you via email or DropBox for larger files, in a variety of formats for use in both web and print. These will include PNG, JPEG, PDF and EPS files. Other formats can also be provided on request.

How will I receive my artwork?2019-01-12T14:44:54+00:00

Who will own the copyright to my design?

On receipt of full payment, the exclusive copyright of the final chosen design is automatically passed to you. I do however retain the right to display the design in my portfolio, or for promotional purposes on or offline.

Who will own the copyright to my design?2019-01-12T14:43:46+00:00

Can I discuss my project with you over the phone?

Although many of my projects have been carried out completely using just email contact, I am happy to discuss your requirements over the telephone should you require. All new clients will be supplied with my phone numbers should they need to contact me. However, as I work from home and have small children I

Can I discuss my project with you over the phone?2019-01-12T14:42:41+00:00

How much do you charge?

For the majority of projects, I prefer to provide clients with a fixed rate quote for each individual project, rather than billing by an hourly rate. This means that you know how much the design work will cost and there are no nasty surprises when I bill you at the end of the project.

How much do you charge?2019-01-12T14:41:41+00:00

How long will the design process take?

Start times and turnaround times for projects vary depending on my workload at any particular time and on the complexity of each individual project. When supplying you with a quote, I will also provide you with a guide to my current delivery timeframes for projects. For example, when the initial concept designs are likely

How long will the design process take?2019-01-12T14:38:53+00:00

Hi! I’m Jen Bolan nee Ellis (hence the name jelli’s design) and I’m a freelance creative designer based in St Helens, Merseyside.

I specialise in designing engaging, affordable, well-written, user-friendly websites and logos. I am more cost effective than using a design agency and I can turn it around quickly, efficiently and professionally.

With a hunger to constantly grow and evolve as a designer, I have a genuine passion for art, typography, design, technology and creative thinking.

Curriculum Vitae