FAQs 2017-08-09T17:24:50+00:00

Choosing a designer is not an easy task and I’m sure you have lots of questions. Feel free to email me with any of your queries. However, to help speed things up for both of us, here’s an idea of how I work and the answers to some questions I regularly get asked.

The Creative Process

design brief for websiteIf you are interested in commissioning me to work on your design project, the first step is to provide me with as detailed a brief as possible. This will generally provide me with enough information to put together a quote for your project and to begin work on some initial concepts.

design concepts for a websiteOnce you have confirmed via email that you are happy with the quote, terms and timescale for the project, a deposit payment will be requested. Payment can be made via BACS, cheque or Paypal. On receipt of this I will make a start on the initial concept designs for your project. These initial designs will be emailed to you in a lo-res PDF document, to preview and provide feedback on.

design process for hiring a web designerWhen you have received the initial concepts and had some time to look over them, I will ask you to comment on each design and respond with your opinions (good or bad!). Generally, the client will like a couple of designs in particular but may also like elements from other designs. I will use this feedback to develop the designs further. The review and revise process will continue until you are completely happy with the final design reached.

design process for hiring a web designer in liverpoolYour final design will be supplied to you via email, in a variety of formats for use in both web and print. These could include PNG, JPEG, PDF and EPS files. Should you require any other specific formats, please feel free to request these and I will provide them at no extra cost.

design process for hiring a web designer in liverpoolOnce the final design has been decided upon, you will be sent a final invoice via email. Full copyright is automatically passed to the client upon receipt of this final payment.

Below are some of the questions that I regularly get asked. If however, you have a question and can’t find the answer below then please email me and I will be happy to help.

Start times and turnaround times for projects vary depending on my workload at any particular time and on the complexity of each individual project. When supplying you with a quote, I will also provide you with a guide to my current delivery timeframes for projects. For example, when the initial concept designs are likely to be ready and how long to expect each round of revisions to take to turnaround.

For the majority of projects, I prefer to provide clients with a fixed rate quote for each individual project, rather than billing by an hourly rate. This means that you know how much the design work will cost and there are no nasty surprises when I bill you at the end of the project. Each client is unique and I tailor their quote to suit their individual requirements.
Although many of my projects have been carried out completely using just email contact, I am happy to discuss your requirements over the telephone should you require. All new clients will be supplied with my phone numbers should they need to contact me. However, as I work from home and have small children I prefer that we schedule via email a time for a chat beforehand, saves me wasting your time and money if you call and my toddler tries to grab the phone to say hello!

On receipt of full payment, the exclusive copyright of the final chosen design is automatically passed to you. I do however retain the right to display the design in my portfolio, or for promotional purposes on or offline.

Your final artwork will be supplied to you via email or DropBox for larger files, in a variety of formats for use in both web and print. These will include PNG, JPEG, PDF and EPS files. Other formats can also be provided on request.
I keep a back up of your final stationery designs indefinitely, so if in the future your contact details change, the original files can be amended and the new artwork sent across to you for a small fee.
When you first enquire about your graphic design project, I will forward across a worksheet for you to complete and return with some information on your design requirements. On receipt of your completed form, I will get back to you with a quote and timescale for your project. You will need to you supply me with any logos, photos, illustrations and text copy you want included in the design piece. If required I can source suitable stock photos and illustration to suit your project.

No, but the following printers are worth a look… www.wirralsouth-printing.com
We will supply the final artwork to the specifications of the printing firm you prefer to use.

Yes, I can either provide a front-end website design – this is the design of a graphical template for your website, supplied to you in an image format ready to be taken to a web developer to have sliced and coded into a functioning website. Alternatively, I can design and build the entire website in WordPress or if you’d prefer I can format into HTML5 using CSS.